For spas & wellness

Never miss a booking. Never miss a client.

Wepickup answers your spa's calls and WhatsApp 24/7 — books treatments, manages appointments, sends reminders, takes deposits.

40%

Fewer no-shows with reminders

24/7

Booking, day or night

3x

More after-hours bookings

7

Languages supported

A day in the life

Your spa reception, fully staffed

09:00

Phone rings — booking for a full-day spa package. AI checks therapist availability, confirms, sends deposit payment link.

10:30

WhatsApp: 'Can I move my 2pm facial to 4pm?' AI checks calendar, reschedules, confirms. Therapist notified.

12:00

New client calls — 'What treatments do you offer?' AI walks through the service menu, suggests based on needs, books a consultation.

14:00

No-show prevention: AI sends automated WhatsApp reminder to a client with a 4pm booking. Client confirms.

16:00

Returning client calls — AI recognises them, remembers their last treatment, books a follow-up. No repeating details.

20:00

After hours. AI books a caller for next Saturday, takes their deposit, sends confirmation. Revenue while you're offline.

In action

See it in real spas

From tranquil treatment rooms to busy reception desks — always on, always booking.

Spa reception desk
Features

Built for wellness businesses

Books appointments naturally over the phone

Caller says 'I'd like a Swedish massage at 3pm on Thursday' — AI checks availability, books it, sends confirmation.

  • Real-time staff & service availability
  • Captures treatment preferences and allergies
  • Confirmation SMS/WhatsApp with appointment details

Manages your full appointment calendar

View all bookings in your dashboard. Google Calendar sync keeps everything in one place.

  • Month grid view with day occupancy
  • Google Calendar two-way OAuth sync
  • Unscheduled requests panel for follow-ups

WhatsApp booking & reminders

Clients can book treatments via WhatsApp. AI sends automated reminders 24-48h before appointments.

  • Service menu browsing on WhatsApp
  • Automated appointment reminders
  • Rescheduling and cancellation via chat

Takes deposits & payments

Configure deposit policies — no charge, deposit, or full payment upfront. AI collects deposits via Stripe.

  • Flexible payment policies per service
  • Stripe payment links via SMS/WhatsApp
  • Cancellation window & fee management

Manages your staff & services

Set up your team (therapists, stylists), their services, and availability. AI routes bookings correctly.

  • Role-based staff management
  • Service catalog with duration & pricing
  • Staff availability & schedule management

Remembers returning clients

AI recognises returning callers — their name, past treatments, preferences. Personalised every time.

  • Caller memory with past service recall
  • Personalised greeting and recommendations
  • Client history in CRM dashboard

Know your clients — every time they call.

When a returning client calls, Wepickup knows their name, past treatments, preferences, and booking history.

  • Caller memory with full conversation history
  • Client CRM with source tracking (Voice, WhatsApp, SMS)
  • CSV export for your existing systems
  • Booking history and treatment preferences
  • Automated follow-ups and rebooking prompts

Sample CRM record

NameSarah Mitchell
Phone+44 7700 900123
SourceVoice call → WhatsApp
Last visitDeep tissue massage, 12 Jun 2026
Total visits8
Preferred therapistEmma
NotesPrefers afternoon. Allergic to lavender oil.