Clinics & dental

Administrative call handling for clinics and dental practices

Reception spends its day on administrative calls that do not need a clinician, and the ones that do get stuck behind them.

Free plan, no card required. 20 AI-answered calls a month.

The moment it matters

Monday morning, the phone queue is six deep, and four of those callers only want to move an appointment.

What it handles

The calls this takes off your team

Appointment requests

Requested times checked against real availability, with the next free slot offered when the first is gone.

Requires the calendar

Practical questions

Opening hours, location, parking, what to bring and how early to arrive — from your written rules.

Clear clinical boundary

Write the boundary into your rules and nominate a transfer number, and clinical questions go to a person instead of being answered.

Requires a transfer number

A record of the call

Every call is listed with its transcript and its outcome, so reception can see what was asked and what happened.

Wepickup is an administrative assistant. It is not a clinical triage tool, it must not be configured to give medical advice, and the responsibility for setting that boundary in your rules is yours.

What you set up

Before it can answer well

  • Appointment types with durations
  • Opening hours
  • A transfer number
  • Written rules covering what must never be answered by the assistant

Stop letting the phone ring out.

Connect a number, import your menu or service list, and hear how your line is answered from the next call onwards.

Free plan, no card required. 20 AI-answered calls a month.