Service status

We do not have a public status page yet.

Rather than publish a page that always says everything is fine, here is what we actually do and what to do if your line is not behaving.

What we monitor

How problems reach us

Automated alerting

The platform raises operational alerts internally when calls, webhooks or billing sync start failing, so we usually know before a customer tells us.

Your own evidence

Your call log is the fastest check. If calls are arriving and producing transcripts and outcomes, your line is working.

Reporting an issue

Email support@wepickup.app with your business name and the time of an affected call. The call identifier from your call log helps us most.

When a public status page exists, it will be linked here and announced. Until then this page stays honest about not having one, and it is deliberately kept out of the main navigation.